exchanges & Cancellation Policy
- For exchange, the customer must ship and pay the courier charges.
- Stitched lehengas are non-returnable.
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Only one exchange is allowed per order.
Only exchange available
- exchanges are accepted within 3 days from the date of delivery.
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we an exchange or replacement within 7 business days.
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Order Cancellations
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A full refund will be automatically processed for any order not dispatched within 15 working days, including due to items being out of stock or awaiting restock. Refunds will not be issued prior to this timeframe."
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Product Condition
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Returned items must:
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Be in original condition, free from scratches, stains, or deformities
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Not show signs of being worn, washed, or used
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Mandatory Unboxing Video
To process complaints for the following issues, an unboxing video is required:
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Damaged items
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Incorrect or missing products
- Customer Support
For assistance, please reach out to our support team:
Our support hours are Monday to Saturday, 11 AM – 6 PM. Queries received outside business hours will be responded to on the next working day.