Return & Cancellation Policy

We aim to make your shopping experience as smooth and satisfying as possible. If you're not fully satisfied with your purchase, our return and exchange policies are here to help.

Single Return Policy

Only one return or exchange is allowed per order.

Return Window

Returns and exchanges are accepted within 3 days from the date of delivery.

Packaging Requirements

Returned items must include:
- The original invoice
- Packaging materials
- Tags attached to the product

Processing Time

Please allow 1–3 business days for your returned product(s) to reach us and be processed.

Exchange for Damaged or Defective Items

Exchange or replacement for damaged/defective products will be delivered within 7–10 working days after approval.

Product Condition

Returned items must:
- Be in original condition, free from scratches, stains, or deformities
- Not show signs of being worn, washed, or used

Returns that do not meet these conditions will not be eligible for a refund or exchange.

Mandatory Unboxing Video

To process complaints for the following issues, an unboxing video is required:

Damaged items
Incorrect or missing products
Sizing issues

For sizing concerns, the video must clearly show you wearing the item.

Standard Sizing

All products come in standard sizes, as mentioned in the product description on our website. Please check the size guide carefully before placing your order.

Reverse Pick-Up & Refunds

Prepaid Orders

Refunds for prepaid orders will be processed to the original payment method.
Please allow up to 7 business days for the refund to reflect.
Shipping charges are non-refundable.